Appointments

To request an urgent appointment for today or tomorrow (Monday to Friday):

• phone us on 00161 223 0637, Monday to Friday from 8am

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

To request a routine appointment in the next 7 days:

• phone us on 0161 223 0637, Monday to Friday from 8am to 6pm
• visit the surgery and speak with a receptionist, Monday to Friday from 8am to 6pm.

Home visits are at the discretion of the doctor and should ONLY be made when it is impossible for the patient to get to the surgery.  In particular, most children can be brought safely to the surgery.  Cold and wet weather is not a justifiable reason to request a home visit. 

Please remember the doctor can see five patients at the surgery in the time it takes to do a home visit.  When the condition of the patient does require a home visit please telephone the surgery before 11am where possible.  Home visits normally take place after morning surgery from 11.30am onwards. 

If you think the condition is an emergency such as that involving chest pain, severe difficulty in breathing or excessive bleeding/collapse YOU MUST CALL 999.

General Practice is here for you for longer with routine appointments available on evenings and weekends

Clayton, Beswick and Openshaw Primary Care Network, a group of General Practices working together to deliver key health and care services offer increased access to pre-bookable, routine appointments at evenings and weekends.

Enhanced access appointments may include services like cervical screening, childhood vaccination clinics and health checks. People will be able to see a member of the general practice team, a GP, nurse or other health professional.

The appointments offered via enhanced access will be held at Lime Square Medical Centre, Lime Square, Ashton Old Road, M11 1DA.

However you choose to contact us, we may offer you a consultation:

• by phone
• face to face at the surgery
• on a video call
• by text or email

Appointments by phone, video call or by text or email can be more flexible and often means you get help sooner.

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

To cancel your appointment:

• phone us on 0161 223 0637, Monday to Friday from 8am

It you are more than 10 minutes late for an appointment it is possible you will not be seen.

If you need medical help now, use NHS 111 online or Call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Please tell us:

• if there’s a specific doctor, nurse or other health professional you would prefer to respond
• if you would prefer to consult with the doctor or nurse by phone, face-to-face, by video call or by text or email
• if you need an interpreter
• if you have any other access or communication needs

We are a training practice so you may be offered an appointment with one of our trainees and they may ask permission to video your consultation with them, if you have any concerns about this please let us know.